Shipping policy

LEGRANO LLC ships exclusively within the United States. We offer several domestic shipping options, leveraging trusted carriers to ensure timely and reliable delivery. Shipping rates are calculated at checkout based on real-time rates from the selected carrier, taking into account the dimensions, weight, and destination of the package.

We strive to process and fulfill all orders promptly. If an order is flagged due to payment verification issues, address discrepancies, or other checks, we will contact you to resolve the issue. In the event of stock shortages, you will be notified of any delays or backorder updates.

Available Shipping Methods

We are committed to delivering your order quickly, safely, and at a fair rate. Below you will find details of our available domestic shipping methods, estimated delivery times, and associated costs.

We currently offer the following shipping options within the United States:

  • Standard Shipping
    Delivery within 2–5 business days
    Orders $70.00 and up - Free of charge
    Orders $0.00-$69.99 - $8.00

  • Express Shipping
    Delivery within 2 business days
    Flat rate: $15.00

Business days are defined as Monday through Friday, excluding public holidays.

Delivery timeframes are counted from the date of shipment, not the date of purchase. While we aim to dispatch orders promptly, actual delivery times may vary depending on your location and external factors such as carrier delays, weather disruptions, or peak seasonal volume.

Shipping methods are selected during checkout, and all applicable shipping costs are clearly displayed before payment is completed.

Shipping Schedule & Fulfillment

  • Orders are processed Monday through Friday from 9:00 AM to 12:00 PM MST, excluding holidays.

  • Orders placed after this cutoff time will be processed the next business day.

  • Deliveries are not made on weekends or federal holidays.

  • We do not ship to P.O. boxes, freight forwarders, or reshipping services.

Tracking Your Order

Once your order is shipped, a tracking number will be sent via email. Please allow up to 24 hours for the tracking information to become active.

You can track your order via the “Track My Order” option on our website or by contacting our customer service team through email, phone, or live chat.

Carrier Responsibility & Delays

LEGRANO LLC is not responsible for delays caused by third-party carriers, weather events, or circumstances beyond our control. Estimated delivery times are based on information provided by carriers and are not guaranteed.